Privacy Policy

We collect the following information when you use CertGuide.ai:

• Account Information: Your name and email address when you create an account.
• Payment Information: Payment details are processed securely through Stripe. We do not store your full credit card number on our servers.
• Usage Data: Information about how you interact with our platform, including study progress, quiz results, and feature usage.

We use your information to:

• Provide and improve our certification study services
• Process payments and manage your subscription
• Personalize your learning experience and track your progress
• Send important updates about your account or our services
• Analyze usage patterns to improve our platform

We use the following analytics services to understand how users interact with our platform:

• Posthog: For product analytics and user behavior insights
• Vercel Analytics: For website performance and visitor analytics

These services may collect information such as your IP address, browser type, device information, and pages visited.

All payment transactions are processed through Stripe. When you make a purchase, your payment information is sent directly to Stripe's secure servers. We receive only a confirmation of payment and basic transaction details. Please review Stripe's Privacy Policy for more information on how they handle your data.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications

We use essential cookies to maintain your session and preferences. Our analytics providers may also use cookies to collect usage data.

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Our services are available to users of all ages. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.